![]() Uninstall old drivers and all other tablet drivers, whether from Huion or other brands. For windows, please check Three Methods to Uninstall Huion Drivers from Windows 7 to uninstall the driver properly, and for Mac, please check How to Uninstall the HUION MAC Driver V13 or V14 Properly. For Version 15 drivers, you can find it at Settings (gear icon) > General tab. For Version 14 drivers, you can find it at the bottom area of the "About" tab. Or click "Administrator Privileges" on the driver panel.For Windows system users, first, run with administrator privileges and restart the driver software.The computer system lacks certain components.The USB cable or the computer's USB port is damaged or loose.This issue may be caused by either of the following reasons: Encountered a Device d isconnected problem when using Huion products but don't know how to fix it? Don't worry! This tutorial will help you.
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